Every CRM leaves gaps, and after 2,000+ Zoho projects ABR saw the same ones repeatedly: reps texting from their own phones, sales email landing in spam, duplicates piling up, tasks living in other apps. ABR Extensions fill those gaps inside Zoho CRM, so the activity is logged on the record where the team and managers can see it. The full catalogue is on the Zoho CRM extensions page, with demos on extension videos.
| Area | Problem it solves | Guide |
|---|---|---|
| Messaging | Texting, calling and WhatsApp outside the CRM, with no record | Messaging Extensions |
| Email and deliverability | CRM email landing in spam and unreliable tracking | Email & Deliverability |
| Productivity and scheduling | Double entry between the CRM, calendars, booking tools and task apps | Productivity & Scheduling |
| Extension | What it does |
|---|---|
| Text Messaging for Zoho CRM | Two-way SMS from any record, with workflow automation |
| RingCentral SMS and call recordings | Texts and recorded calls logged on the record |
| Zoho Voice SMS and Twilio text marketing | Messaging through Zoho Voice or Twilio |
| Email Deliverability | Reputation monitoring, bounce handling and authentication checks |
| Merge Duplicates | Finds and merges duplicate records |
| Calendly integration | Bookings create or update leads |
| Task Management | Dependencies, sequences and recurring tasks |
| Smart Account Management | A 360-degree account view |
| Credit Card POS | Card payments taken from the record |
Pricing checked October 2026. These are Zoho’s published rates at the time of writing. They change over time, vary by region and currency, and may differ inside Zoho One, so confirm the current figures on the official pricing page linked above before you decide.
A text sent from a personal phone, a booking made in a separate tool, a task tracked in another app: each is work the CRM never sees. Managers then review a pipeline that looks untouched, and when a rep leaves, the history leaves with them. Every ABR extension writes its activity back to the Zoho CRM record, so the customer’s full story stays in one place.
Short answers, drawn from the guide above.
Add-ons for Zoho CRM built by Amazing Business Results for messaging, email deliverability, duplicates, tasks, scheduling, account views and payments.
From the Zoho Marketplace; each extension has a page here with features, setup and pricing.
Yes. Texts, calls and bookings are logged on the record so the history stays with the customer.
No; they install from the Marketplace, and ABR can configure the automation.
The one matching your biggest gap, usually texting from the CRM or email deliverability.
Yes, through Zoho development services when no existing extension fits.
Demos and tutorials picked for this section. Subscribe to the ABR channel for more.
Every article filed under this category, newest first.
In today’s fast-paced business environment, the ability to close deals efficiently and effectively is crucial for success. One powerful tool that can help achieve this is text messaging integrated with Zoho CRM. In our recent live webinar on January 11, 2023, we explored how businesses can leverage text messaging to enhance their sales process and close more deals.
We are thrilled to announce the launch of a highly anticipated feature that many of you have eagerly awaited – the MMS capability within the ABR RingCentral MMS Extension for Zoho CRM.
If you’re using Zoho CRM to manage your sales, marketing, and customer service processes, you’re already ahead of the game. But did you know that there are a variety of extensions and add-ons that can help you get even more out of your CRM? In this post, we’ll explore 10 …
ABR Text Marketing Assistant for Zoho CRM SMS is one of the best ways to communicate with all your leads, contacts and clients. A recent survey found that two-thirds of all consumers prefer text messaging over phone and email. And now, Amazing Business Results has added an SMS extension (ABR …
Zoho CRM Portals Zoho CRM Client Portals has released an update that is beneficial to your business. The client portal is a system that can be made accessible to clients, partners, or vendors. Clients, partners, and vendors can view parts of your CRM based on their permissions. They can also …
We configure Zoho apps around how your business actually runs, connect them to the rest of your stack and train your team. ABR is a Zoho Premium Partner with 2,000+ completed projects since 2013.
Guides, tools and training from the most reviewed Zoho Partner in the world.
Start your free Zoho One trial, no credit card required: USA | Canada | Europe
