New book — The Top 20 CRM Automations in the World. Buy the book or the audiobook and you get this entire program free. Get the book →
A complete Zoho CRM program — for owners, managers & users

Your Zoho CRM is a Ferrari.
This is the driver's manual.

Most owners pay for a platform they only drive in second gear. Mastering Your Zoho CRM is the complete program — audio and written lessons, assignments, quizzes, and real-world implementation — that turns the system into money.

10 modules · Audio + written · Assignments · Quizzes · Real-world rollout

30,000+
Employees trained
2,000+
Implementations
12 yrs
In the Zoho world
How the program works · Four steps

Theory, practice, proof — then the real world.

This isn't a course you half-watch and forget. It's a four-step program that carries you from understanding a feature to running it in your own business — for real.

1
Learn the theory

Audio & written lessons

Listen to the narration and follow the written lesson side by side — the full theory behind every module, in whatever format fits your day.

2
Practice it

Assignments

Guided assignments take you into a real Zoho CRM to use each feature and experiment with it yourself, hands on.

3
Prove it

Quizzes

A quiz closes every lesson, so you and your team know the material actually landed — not just that it was heard.

4
Do it for real

Real-world implementation

The step most programs skip: take everything you learned and tested, and put it to work in your own business.

How to get the program

Pay $195 — or pay nothing.

Most owners never pay for this program. It comes free with the book — and free to the businesses we serve as Zoho partner.

Recommended · Free
$0 $195
The whole course, on the house.

You get every lesson, task, and quiz free when any one of these is true:

  • You run a paid Zoho CRM or Zoho One account with Amazing Business Results as your partner of record.
  • You buy the book or audiobook, The Top 20 CRM Automations in the World — just send us your receipt.
Claim your free access →

Don't have a Zoho partner yet? Talk to us about being your Zoho partner.

Or just buy it
$195
One-time. Lifetime access.
  • · All lessons — audio + written
  • · Every assignment
  • · Every quiz
  • · The real-world implementation guide
Buy the program
Sticky note — a word about Zoho partners

We do not encourage anyone to leave their current Zoho partner to collect a freebie. If you have a partner relationship that works, keep it — I promise you $195 is not worth ending a good working relationship over. But if you don't have a Zoho account yet, don't have a partner, or your current Zoho developer relationship just isn't working out, we would be happy to help — and to serve as your Zoho partner.

The Top 20 CRM Automations in the World — book cover by Lior Izik
The new book & audiobook

Hundreds of automations. We kept the 20 that move the needle.

We spent over a year studying what CRM consultants across Salesforce, HubSpot, Microsoft Dynamics, Zoho, Pipedrive, and more were building — collected hundreds of automations, and distilled them down to the twenty everyone agreed actually move the needle. Then we added our own flavor: what we do differently. Each automation comes in a basic version any business can use and an advanced version for the ones that need extra horsepower.

Read it cover to cover for ideas, or keep it on your desk and pull it out every time you want to optimize — then implement with your team or your CRM partner. And it's not a Zoho-only book: it's written from our Zoho experience, but every major CRM can run these automations.

Buy the book or the audiobook, send us your receipt, and this entire program is yours free.

Get the book or audiobook →
The curriculum · 10 modules

From "what is this thing" to running it like a pro.

The lessons follow the path a customer actually travels through your business — from first lead to closed deal, then into the automation and AI that scale it.

Every lesson includes: Audio Written Assignment Quiz
01

What Is Zoho CRM

The platform, the modules, and what it does out of the box versus with customization.

02

The Four Roles

Owner, Manager, User, and CRM Police — the people who make the system work, or fail.

03

Leads

Where every customer you've ever had began — and how to stop quietly losing them.

04

Contacts & Accounts

The qualified relationship: the person, the company, and every deal that ties them together.

05

Deals

The revenue pipeline, and the discipline that keeps your forecast honest instead of hopeful.

06

Activities

Calls, Meetings, and Tasks — the daily work that actually moves every record forward.

07
★ Rarely taught anywhere

Blueprint & Playbooks

Document the process in a Playbook first — then let Blueprint enforce it on every record, every time.

08

Workflow Rules

The automation engine — triggers, conditions, and actions that take the repetitive work off your team's plate.

09

CRM Police

The discipline that keeps your CRM honest — clean data, complete records, and the routine that catches problems before they cost you.

10
★ Almost no one teaches this

Zia AI

The AI layer of Zoho CRM, covered capability by capability — thirty-six of them, from lead scoring and churn prediction to autonomous Zia Agents.

36Zia AI capabilities

The Zia lesson alone covers 36 AI capabilities.

Lead scoring, deal win probability, churn prediction, sentiment analysis, anomaly detection, Voice of the Customer, generative AI, autonomous Zia Agents, and more — each one explained: what it does, what it requires, and how to put it to work. Almost no one is teaching this material. Combined with the Blueprint lesson, this is the part of the program you simply won't find elsewhere.

Learn it, practice it, prove it — then put it to work.

Who's behind it

Written by the people who build these systems for a living.

This isn't theory from a textbook. It's distilled from more than two thousand client implementations and twelve years of training business owners, managers, and their teams on the Zoho platform.

Amazing Business Results is a Zoho Premium Partner. We don't just teach the CRM — we implement, automate, and run it for companies across North America, the Middle East, and Europe.

"A Ferrari is a beautiful thing. This is the driver's manual." Lior Izik · Founder, Amazing Business Results
30K+
Employees trained
2,000+
Implementations behind the lessons

Get the program. Get a partner who knows the platform.

Need a Zoho account, or don't have a Zoho partner yet? We'd be happy to help — and the entire program is yours, free. Or grab it for $195 and start today.

Questions? Email us at va@amazingbusinessresults.com.