Just signed up for Zoho?
Having a reliable Zoho partner makes your life easier
And it doesn’t cost you anything!
Premium Zoho Partner · Certified Zoho Experts · North America SMB Specialists · Zoho Implementations Since 2013 · 69 Google Reviews · 108 Zoho Reviews
What Happens After You Submit?
- We send you a Zoho partner assignment link by email
- You log into your Zoho account and click Select All
- You click "Tag your partner" — takes about 60 seconds
- Your Zoho account stays fully under your control
- You contact us whenever you need guidance or support
That's it. No contract. No automatic access to your account. No obligation to use us for paid work.
Need more than partner assignment? Explore ABR's full range of Zoho services:
Zoho Consulting Services · Zoho CRM Implementation · Zoho CRM Customisation · Zoho Training · Zoho Support Packages · Business Automation
Dear new Zoho user,
You have invested in the best value-for-money CRM out there. Congrats!
Getting started with Zoho is not easy. The system is so powerful that it can be hard to know where to begin — which modules to use, how to configure your pipeline, what to automate, and how to get your team using it correctly from day one.
That's why Zoho has assigned companies like ours as certified partners — to help new users like you get the most from your new CRM without the months of trial-and-error most businesses go through alone. A Zoho Partner is a Zoho-certified expert who helps businesses set up, configure, and maximise Zoho — distinct from Zoho's own support team, which primarily handles technical issues and bug fixes. When you need deeper full Zoho consulting services for implementation and training — that's a separate engagement we offer as well.
Looking for a Zoho Partner Before You Buy?
If you're still evaluating whether Zoho CRM or Zoho One is the right fit for your business, ABR can help you make that decision before you commit to a subscription.
We work with business owners to map their current process, identify which Zoho applications are genuinely needed, and set realistic expectations for implementation timeline and cost. Many clients come to us at this stage to avoid overbuying licences they won't use or underbuying and needing to upgrade within months.
There's no cost for an initial conversation and no obligation to proceed. If Zoho isn't the right fit for your business, we'll tell you that directly.
How a Zoho partner saves you from lots of headaches
Imagine waking up on a typical working day and your Zoho system is paralysed. You don’t know what’s wrong and the day ahead is already full.
That happened to one of our clients. Her system had reached the API limit because an external developer had made a mistake in the code.
Because we were her assigned Zoho Partner, we were automatically notified by Zoho. We resolved the problem before any major disruption hit her business — she didn’t even know it had happened until we told her.
That’s the real value of having a certified Zoho Partner assigned to your account: proactive oversight and fast resolution from someone who knows your specific configuration. Our ongoing commitment to your success means your Zoho environment is always monitored and your workflows stay running smoothly.
How you BENEFIT when assigning a Zoho partner to your account
- Your assigned Zoho Partner provides ongoing support — responsive assistance, regular reviews, and performance monitoring for long-term success.
- You benefit from a partner with a verified track record of successful Zoho implementations and hundreds of five-star reviews.
- Access a partner with experience across Zoho CRM, Zoho One, data migrations, API integrations, and business process automation.
- Peace of mind — you can always reach out when you have a question, and you'll get a real answer from someone who knows the platform.
- You keep the full flexibility to work with other Zoho developers and service providers alongside us.
- Won’t cost you even a single cent.
- Won’t give your partner any special privileges.
- Won’t give your partner automatic access to your account.
What Is the Difference Between a Zoho Partner and Zoho Support?
This is one of the most common questions new Zoho users ask, and the distinction is important.
Zoho’s own support team handles technical issues — bugs, platform errors, billing questions, and product documentation. They’re Zoho employees responding to support tickets and chat requests across millions of users worldwide.
A Zoho Partner is a certified external company assigned to your account to provide business-level guidance. A partner understands your specific setup, knows your workflows, and is available when you need help that goes beyond technical troubleshooting — configuration advice, process questions, integration guidance, and escalation support when technical issues need faster resolution.
The two are complementary. Zoho Support handles the platform. Your Zoho Partner handles everything specific to your business and your implementation of it.
| Zoho Support | Zoho Premium Partner (ABR) | |
|---|---|---|
| Who they are | Zoho employees | Certified external company |
| What they handle | Technical bugs, billing, platform errors | Business configuration, workflows, implementation, training |
| Your account access | Standard internal access | Only what you explicitly grant |
| Cost | Included in subscription | Free to assign — paid work separate |
| Response type | Ticket queue | Direct relationship with your account |
| Business process knowledge | None — generic platform guidance | Understands your specific setup |
What you get when assigning us as your Zoho partner
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Lior Izik
President & Founder
A visionary leader with 15+ years of experience in business transformation, Lior has built and sold multiple successful businesses, bringing unparalleled insight and expertise to ABR. His commitment to client success is reflected in the many clients ABR has served across industries, including manufacturing and retail, delivering successful projects that showcase the value of a trusted Zoho partner.
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David Polsky
CEO
With over 15 years of experience, David has held prestigious roles such as CIO and VP at top organizations, including Mircom Group of Companies and LCBO. His expertise in automation and operational optimization ensures ABR’s processes are efficient and results-driven.
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Jatin Kumar
Chief Technology Officer
With years of expertise in custom systems and cutting-edge technologies, Jatin leads the charge in creating innovative, client-focused solutions that set businesses apart.
You Get a Team of Veterans in Business.
At Amazing Business Results, our leadership and team have been delivering Zoho implementations and business transformations for over 15 years. We are a certified Zoho partner organisation serving businesses of all sizes, with a particular focus on SMBs across North America. Every solution we deliver is tailored to the specific needs of your business — not a generic off-the-shelf configuration.
Premium Zoho Partner in North America
ABR is a Premium Zoho Partner in North America — the highest certification tier in the Zoho Consulting Partner Programme — helping small and mid-sized businesses implement, optimise, and support Zoho CRM, Zoho One, Zoho Books, Zoho Desk, and Zoho Creator since 2013.
Amazing Business Results is among the most highly reviewed Zoho partners in the world — known for delivering CRM solutions that produce measurable business results — systems that get used, maintained, and built on as the business grows. As certified Zoho experts, our team helps clients leverage the full Zoho ecosystem, integrating multiple Zoho apps to automate business processes, streamline operations, and maximise ROI. With over 15 years of experience, we have successfully implemented hundreds of Zoho CRM systems across industries worldwide.
Engaging ABR as your certified Zoho Partner ensures you benefit from proven implementation frameworks and a team that has already solved the problems you’re about to face. Our achievements include placing 3rd in Zoho’s global Creator Application competition — a testament to our platform mastery. And because we’re a certified Zoho Partner, assigning us costs you nothing extra on your Zoho subscription.
Need more than partner assignment? When you’re ready for active implementation, customisation, or training, our full Zoho consulting services are available as a separate engagement.
Trust ABR to map your business requirements perfectly to Zoho CRM and the broader Zoho applications suite, delivering solutions that empower growth, optimize efficiency, and reduce stress.
Amazing Business Results is true to its name. Lior and David are amazing leaders of a truly phenomenal group. Jatin is the consummate professional, handling all of our project needs, including correspondence and meetings, will the highest levels of both proficiency and efficiency. It would be difficult to overstate the level of professionalism, approachability, and execution. These guys are in fact AMAZING !!
Why Zoho Partner Tier Matters
Zoho’s Consulting Partner Programme operates across three tiers: Authorized, Advanced, and Premium. Premium is the highest level, awarded only to partners who demonstrate consistent excellence across implementation quality, customer satisfaction, certifications, and verified project outcomes.
| Authorized Partner | Advanced Partner | Premium Partner | |
|---|---|---|---|
| Tier | Entry level | Mid tier | Highest tier |
| Zoho-verified expertise | Basic | Moderate | Full annual review |
| Certifications required | Foundational | Multiple | Broad — across products |
| Track record verified by Zoho | Basic | Moderate | Ongoing annual evaluation |
| Priority escalation access | Standard queue | Limited | Direct to Zoho technical team |
| Early access to new features | No | Partial | Yes |
| Extra cost on Zoho licences | None | None | None |
ABR holds Premium Partner status. Zoho re-evaluates this annually based on performance. A partner who begins producing poor implementations or dissatisfied clients loses their tier.
Tier status cannot be purchased. Zoho determines it based on performance across all evaluation categories — which means Premium status is a genuine third-party signal of implementation quality, not a self-declared badge.
Verify ABR’s current tier status directly on Zoho’s official partner directory
Why SMBs Choose ABR as Their Zoho Partner
| ABR Advantage | What It Means for You |
|---|---|
| Premium Zoho Partner | Highest-tier certification — independently verified by Zoho annually |
| Built specifically for SMBs | Practical systems sized for 5–200 user businesses, not overbuilt enterprise setups |
| Business-first process | Every engagement starts with process mapping before any configuration begins |
| Support after assignment | Training access, monitoring, live support sessions, and extensions included |
| Flexible relationship | Clients retain full control and can continue working with other developers |
| No automatic account access | ABR only accesses what you explicitly grant — nothing changes on assignment |
| Operating since 2013 | Over a decade of Zoho-specific implementation experience — not a new entrant |
| Hundreds of verified reviews | Public on Google, Zoho’s partner directory, and Upwork — not curated highlights |
EXTRA BONUSES
Access to our Zoho Plus
Support Package
A $5,508 USD annual value—absolutely free for 1 year!
This package is designed to provide you with unparalleled support,
tools, and resources to help your business thrive not just during the basic setup, but through ongoing optimization and support. Unlike standard Zoho support, which focuses on resolving technical issues, as your Zoho Partner we provide tailored implementations, assist with advanced customization, manage your settings, and help you leverage your business data for better decision-making. Our services ensure your Zoho ecosystem is configured to your unique needs, going far beyond what basic setup or Zoho support alone can offer.
Below are the individual perks included:
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Urgent Support Diagnosis
Urgent Support Diagnosis
Our Urgent Support Assistance prioritizes critical issues like system outages, providing a rapid diagnosis and direct communication of the issue to clients. Clients may then choose to have us resolve the issue for a fee or use another provider.
Coverage:
Zoho systems (e.g., CRM, Books) not loading
Mission-critical functions (e.g., email/SMS) within Zoho malfunctioning
API failures affecting Zoho integrations
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One Free User of Weekly
Live TrainingOne Free User of Weekly Live TrainingEvery week at 1 PM Eastern Time, Amazing Business Results offers a group training session focused on a Zoho system or product. These sessions provide a guided walkthrough of the product, highlight best practices, and conclude with an open Q&A related to the training topic.
Session Guidelines:
Training is limited to the one-hour session.
Trainers are available only during the session and will not engage outside of the scheduled time.
For more personalized, one-on-one training, clients may purchase additional training hours.
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One Free User of Daily
Live SupportOne Free User of Daily Live SupportJoin our Group Daily Live Support sessions every day at 1 PM Eastern Time. Our team will be online for one hour, ready to assist with any questions or issues regarding your Zoho system. We’ll work to provide answers and solutions during the session, which is limited to this one-hour time frame. Additional support outside of these sessions is available as a paid service.
Session Limitations:
- Support is limited to the one-hour session only.
- Agents will not respond outside the session.
For personalized, one-on-one support, additional support hours are available for purchase.
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Updates on New
Features ReleasedUpdates on New Features ReleasedZoho frequently introduces new features that can greatly benefit your business, but they won’t help if you aren’t aware of them. That’s where we come in. We’ll notify you via email whenever new features are released, providing a clear explanation of what they are and how they can be applied to your business. In addition, we typically include a video that highlights the benefits and offers a step-by-step guide on using the new feature effectively.
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10% off RingCentral License
10% off RingCentral License
RingCentral is a robust telephony system that integrates seamlessly with Zoho CRM, allowing you to manage all your communication needs from a single platform. With RingCentral, you can make and record phone calls, automatically archive them, and send SMS messages—either manually or automatically—directly through the CRM. This powerful integration ensures smooth and efficient business communication.
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Zoho Monitoring Service
Zoho Monitoring Service
Whenever Zoho detects a potential issue, we, as your Zoho Partner, are immediately notified. Our team promptly reviews the problem, communicates the details to you, and ensures that the necessary steps are taken to resolve it. We collaborate closely with you to minimize disruptions and keep your system running smoothly. With this service, you can have peace of mind knowing that your account is continuously monitored and maintained by professionals.
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Live Events
Live Events
We regularly host exclusive live events tailored to the specific needs and industries
of our clients. These events offer valuable insights, hands-on learning, and opportunities to connect with industry peers. Attendance is reserved for Amazing Business Results customers.Invitations are extended based on your industry and business needs, ensuring the content is relevant and impactful for your growth.
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Extensions
Extensions
Our powerful extensions are specifically designed to solve major business challenges, and we’re offering them to our clients either free or at a discounted rate. We’ve developed ten extensions that address common business pain points, all designed to boost productivity. You can explore these extensions at: Zoho Marketplace – Amazing Business Results. When you choose to implement our extensions, we don’t just provide the tools—we also include full configuration and training at no additional cost, ensuring you get the most value with zero hassle.
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Courses
Courses
The Izik Academy is a comprehensive Zoho and Sales & Marketing academy designed to help business owners fully leverage the Zoho system, enhance their sales techniques, and market their companies more effectively. Our tailored courses teach you how to
manage and utilize Zoho's tools while offering valuable insights to boost your business performance.
Proactive problem-solving should there be any issue with your Zoho account.
Early access to our new Zoho tutorials and courses.
Priority scheduling when booking 1:1 appointments with us.
Lior, Nelvin, and Carol were all such a pleasure to deal with. They set us up with a great CRM, made changes as we requested them, and were super responsive and empathetic to our needs. I’ve been recommending them to friends and business contacts ever since we started working together.
It just takes 1 minute to make us
your Zoho partner
We’ll send you an email with a link to click.
Log in to your Zoho account and click “Select All.”
Click “Tag your partner,” and you’re done!
If you ever need 1:1 help, we’re just an email or a phone call away
Whether you need your system configured, ongoing support, or professional services for complex integrations — including QuickBooks, Salesforce migration, or custom API connections — we can get it done. If we can't resolve your issue for any reason, you don't pay. Our full range of Zoho CRM consulting and implementation services covers every stage of your Zoho journey — whenever you're ready.
You never have to hire us for anything, if you don’t want to
The truth is, half of our partner clients never spend a single dollar with us beyond their Zoho subscription. They use ABR as their certified backup — a trusted expert available when they need solid, reliable advice. We're happy to provide that at any time. And when you're ready for deeper help, we're here for that too.
And yes, you can still use other developers while we are
your Zoho partner
It's very common for our clients to also work with other Zoho developers for specific tasks — and we have no problem with that. Sometimes we architect the solution and an external developer carries out what we've designed. Everything is your choice.
Within the Zoho ecosystem, partners operate at different levels. Independent Software Vendors build solutions on the Zoho Marketplace. Value-Added Resellers like ABR provide implementation, customisation, and ongoing support. Affiliates promote Zoho and earn commissions. This diverse partner network ensures businesses can access specialised expertise for every aspect of deploying and optimising Zoho tools. When you need expert Zoho CRM consulting, implementation and automation or CRM strategy — ABR is equipped to deliver it.
Frequently Asked Questions
A Premium Zoho Partner is a company that has demonstrated consistent excellence in implementing Zoho's suite of business software. Premium is the highest tier in Zoho's partner programme — awarded to partners with extensive certified expertise, high customer satisfaction scores, and a proven track record of successful implementations. ABR holds Premium Partner status and has maintained it since 2013. Premium partners have access to exclusive Zoho resources, priority support channels, and early access to new platform features — all at no extra cost to the client on their Zoho subscription.
A Zoho Partner is a Zoho-certified organisation assigned to your account to provide expert guidance, proactive monitoring, and support. As your partner, we receive automatic notifications about your account, have priority access to Zoho's technical team for escalations, and are available when you need guidance. Common services a Zoho partner can provide include Zoho configuration guidance, account monitoring, and connecting you with the right resources. For deeper paid work — implementation, customisation, automation — visit our Zoho consulting services page.
Zoho has partnerships with a wide range of organisations including Microsoft, Google, Salesforce, and Shopify — all offering integrations that extend Zoho's functionality. Certified partners like ABR operate at the implementation level, helping businesses deploy and optimise Zoho for their specific needs. ABR ranked 3rd in Zoho's global partner competition in 2025.
Zoho is an independent technology company, not owned by Google. Zoho was founded in 1996 by Sridhar Vembu and is headquartered in Chennai, India. While Zoho and Google have integration partnerships — including Zoho's connection with Google Workspace — they are entirely separate companies with different ownership, leadership, and business models.
The process takes about one minute. Fill in the form on this page and we will send you a partner assignment link by email. Log into your Zoho account, click Select All, and click "Tag your partner." Your subscription cost remains unchanged and your account settings stay exactly as they are.
No. Assigning ABR as your Zoho Partner has no impact on what you pay for your Zoho subscription. Your monthly or annual licence cost stays exactly the same. Zoho compensates certified partners through its own margin structure — the financial relationship is between Zoho and the partner, not between the partner and your account.
No. Assigning ABR as your partner does not give us access to your Zoho data, settings, or workflows. We receive notifications about partner-level account events, but we can only see or work inside your account if you explicitly invite us and grant access for a specific task. You stay in full control at all times.
Zoho's support team handles technical issues — platform bugs, billing questions, product documentation, and error troubleshooting. A Zoho Partner provides business-level guidance specific to your setup — configuration advice, process questions, training, and escalation when technical issues need faster resolution. The two serve different purposes and work alongside each other.
Zoho's partner programme has three tiers: Authorized, Advanced, and Premium. Premium is the highest level, earned through demonstrated excellence in implementation quality, customer satisfaction, and platform expertise — verified by Zoho annually. A Premium Partner has direct access to Zoho's technical escalation team and early access to new platform features. These are access levels that Authorized or uncertified consultants simply do not have.
Yes. ABR serves businesses across the United States and Canada. All consulting, implementation, and training work is delivered remotely via video call and screen share — geography is not a barrier. We also work with clients in Western Europe, the Middle East, and Australia.
Yes, absolutely. Many of our partner clients also work with other Zoho developers for specific tasks, and we have no issue with that. Sometimes we serve as the architect of a solution and an external developer carries out part of the build. The partner assignment relationship does not create any exclusivity. Everything is your choice.