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Unlock the full potential of Zoho with our training and support packages!
Zoho Support & Training Packages
| Feature |
Support Premium The Premium Package provides top-tier support and VIP access for clients with active, ongoing projects with us. |
Support Plus The Plus Package provides enhanced support and resources for clients with prior business engagements with us. |
Support Core The Core Package offers essential support for new clients or existing clients without prior business transactions with us. |
|---|---|---|---|
|
Urgent Support Diagnosis ?
Urgent Support Diagnosis1.1 Scope of Urgent Support
|
Included | Included | |
|
Zoho Monitoring Service ?
Zoho Monitoring ServiceWhenever Zoho detects a potential issue, we, as your Zoho Partner, are immediately notified. Our team promptly reviews the problem, communicates the details to you, and ensures that the necessary steps are taken to resolve it. We collaborate closely with you to minimize disruptions and keep your system running smoothly. With this service, you can have peace of mind knowing that your account is continuously monitored and maintained by professionals. |
Included | Included | Included |
|
Live Events ?
Live EventsWe regularly host exclusive live events tailored to the specific needs and industries of our clients. These events offer valuable insights, hands-on learning, and opportunities to connect with industry peers. Attendance is reserved for Amazing Business Results customers. |
VIP Access | Free Access | Free Access |
|
Extensions ?
ExtensionsOur powerful extensions are specifically designed to solve major business challenges, and we’re offering them to our clients either free or at a discounted rate. We’ve developed ten extensions that address common business pain points, all designed to boost productivity. You can explore these extensions at: Zoho Marketplace – Amazing Business Results. When you choose to implement our extensions, we don’t just provide the tools—we also include full configuration and training at no additional cost, ensuring you get the most value with zero hassle. |
2 Free Extensions | 1 Free Extension | |
|
Updates On New Features Released ?
Updates On New Features ReleasedZoho frequently introduces new features that can greatly benefit your business, but they won’t help if you aren’t aware of them. That’s where we come in. We’ll notify you via email whenever new features are released, providing a clear explanation of what they are and how they can be applied to your business. In addition, we typically include a video that highlights the benefits and offers a step-by-step guide on using the new feature effectively. |
Email Alert | Email Alert | Email Alert |
|
Priority Booking For Additional Services ?
Priority Booking For Additional ServicesAs part of our support packages, customers receive Priority Booking for any additional paid services. This means you’ll be moved to the front of the queue, ensuring faster assistance compared to non-package customers. Additionally, premium resources will be assigned to your projects, guaranteeing the highest level of expertise and service. |
Included | Included | Included |
|
RingCentral License ?
RingCentral LicenseRingCentral is a robust telephony system that integrates seamlessly with Zoho CRM, allowing you to manage all your communication needs from a single platform. With RingCentral, you can make and record phone calls, automatically archive them, and send SMS messages—either manually or automatically—directly through the CRM. This powerful integration ensures smooth and efficient business communication. |
15% off | 10% off | 10% off |
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During this meeting, we'll help identify the support package that best suits your needs. We'll sign you up for a package and explain how to use it effectively to maximize its benefits.
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Lior will give a 100% amazing service!
Lior knows the platform inside and out. But thats not why you use him. He gets to understand our business and helps make the right decisions regarding how to best use the platform to get
Very professional approach.
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Lior acts quickly. He is super pragmatic and focuses on true business goals.
Simply amazing.... words can't express the value and the learning!
Lior was amazing! He had the business, operational, and technical expertise to help us through the task. It was very easy to communicate with him throughout the process -
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Lior provides thorough and practical explanation and application of Zoho concepts. He's entertaining and has good production quality to his videos. Looking
FAQs
What is included in your support packages?
Our support packages are designed to help you get the most out of your Zoho system. They include services like:
- Priority support and diagnostics for troubleshooting and system issues.
- Weekly live training sessions focusing on specific Zoho features, followed by an open Q&A.
- Daily Live support sessions with a Zoho developer to assist with Zoho administration, system management, and general questions.
- Account monitoring to ensure your system is running smoothly and to address issues proactively.
How do I access live support and training sessions?
Once you are signed up for the package. You will receive an email with access to your support portal.
Our support packages grant you access to live training and support sessions, depending on your package level:
- Premium Package: Two free users per session.
- Plus Package: One free user per session.
- Core Package: No access.
These sessions are held weekly and are designed to provide real-time training for your team.
How can I sign up or upgrade my support package?
You can upgrade your support package at any time to access additional benefits like more free users for live sessions, higher discounts on Zoho extensions, or premium event participation. Simply contact our support team and we’ll guide you through the sign up or upgrade process.