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Exploring Zoho Mail: Features That Power Productivity  

Zoho Mail is more than just an email platform—it’s a productivity hub that brings together calendars, tasks, notes, collaboration, and integrations in one place. Here’s an overview of key features highlighted in this walkthrough.

Integrated Calendar  

  • Access your calendar directly from Zoho Mail without opening a new window.

  • View multiple employee calendars in one place and toggle visibility on or off.

  • Create meetings with built-in integration to Zoho Meeting, as well as third-party options like Zoom and Microsoft Teams.

  • Switch between daily agenda view and working hours view for more focused scheduling.

Task Management  

  • Quickly create personal tasks (e.g., “wash my car”) directly within Mail.

  • Organize tasks into categories such as New, On Hold, or Completed.

  • View tasks across the entire Zoho ecosystem, including Zoho Projects, Zoho Desk, Zoho People, and Zoho Connect, in a unified interface.

  • Create shared boards for team collaboration, assigning tasks to colleagues and tracking progress—all without leaving your inbox.

Notes  

  • Capture meeting notes, ideas, or action items with rich formatting.

  • Attach screenshots or files to notes.

  • Share notes with teammates and collaborate in real time using built-in comment threads.

Bookmarks  

  • Save and organize frequently used links within Zoho Mail.

  • Categorize bookmarks (e.g., demos, internal tools) and share them with other team members.

  • Access resources instantly while staying inside the email interface.

Streams for Team Collaboration  

  • Instead of forwarding emails, share them directly with colleagues using Streams.

  • Add comments, assign actions, and collaborate without leaving the message.

  • Delegate email management by granting assistants permission to respond or act on your behalf.

CRM and App Integrations  

  • Turn emails into actionable records with one click.

  • Create new leads, contacts, tickets, or project tasks directly from an email.

  • Save time by eliminating copy-paste and manual data entry across systems.

Tags, Flags, and Views  

  • Apply tags (e.g., Follow-ups) and color-code them for quick visual recognition.

  • Customize your inbox to highlight important emails in red or filter by tag/flag.

  • Adjust the layout to view emails on the right, bottom, or in a separate window.

Customization and Shared Mailboxes  

  • Configure the compose window to match your preferred style—even replicate Gmail’s compose look.

  • Set up shared mailboxes for teams, ensuring multiple people can monitor and respond to emails together.

  • Track mailbox activity to see who viewed, deleted, or responded to emails.

Advanced Admin Controls  

  • Override user settings when necessary (e.g., enable out-of-office replies for employees on vacation).

  • Delegate or take over mailboxes when staff are unavailable.

  • Use retention policies to recover permanently deleted emails—even after they’ve been removed from the trash.

If you're thinking about using Zoho Mail, this video above will help you decide!