UTS Group - Security Systems Installers and Suppliers in USA & Canada: A Success Story with Zoho Implementation!

Executive Summary

Andre, the business owner of UTS Group specializing in Access Control System and Automatic Doors, experienced numerous challenges in finding a suitable system that could cater to all aspects of his business. After discovering Amazing Business Results through Lior’s Youtube channel, UTS implemented Zoho, which transformed their operations. The system allowed them to integrate lead management, campaign tracking, and proposal systems, significantly improving efficiency and accuracy across the board.In addition to these improvements, Amazing Business Results also worked with UTS on implementing Zoho Forms, CRM, Creator, and FSM, further enhancing their ability to manage and automate various aspects of their business operations.

Introduction

Andre is a unique and creative business owner who sought a comprehensive and flexible solution for his company, UTS Group. Despite trying numerous companies and software solutions, UTS had not found a system that worked for them and faced significant financial losses in the process.

The Challenge

Prior to working with ABR, UTS Group struggled with inefficient processes, particularly in lead management, proposal generation, and campaign tracking. They also faced issues such as spam attacks, which were difficult to manage without a robust system. The inefficiencies led to wasted time, with proposal creation alone taking up to 15 minutes, and a lack of visibility into the effectiveness of their marketing campaigns.

Finding a Solution

UTS Group found ABR through Lior’s Youtube channel and was impressed by ABR’s understanding of their unique business needs. ABR recommended Zoho as a flexible, customizable solution. The implementation process began with setting up a lead management system, followed by UTM tracking, and then integrating RingCentral and proposal systems. Andre appreciated how Zoho could be molded like “play dough” to fit their specific requirements, providing a tailored solution that was previously unattainable.

Implementation and Results

The implementation of Zoho resulted in a complete transformation of UTS Group’s operations. The system enabled full visibility into lead sources, campaign effectiveness, and financial tracking, allowing the company to adjust marketing spend for better ROI. The integration of RingCentral and UTM tracking provided additional layers of security and control, such as the ability to block spam attacks. Proposal generation time was reduced from 15 minutes to just 1.5-2 minutes, significantly increasing approval rates and automating task management, thereby reducing the need for constant supervision.

What would you say publicly about Zoho?

Andre and the UTS Group are extremely satisfied with Zoho. Andre describes Zoho as a “play dough,” adaptable to their unique business needs and providing an all-in-one solution that was previously impossible to find. The flexibility and comprehensiveness of Zoho have not only streamlined their operations but also contributed to significant time savings and improved overall business efficiency.

Partner Bio:

Amazing Business Results is a Zoho Premium Partner, Certified Zoho Developer, and Zoho Apps Trainer with in-depth expertise across the entire Zoho suite.

Since April 2013, the ABR team has built hundreds of CRM and AI systems to help businesses automate processes, save money, and operate with less stress.

When you work with Amazing Business Results, you gain a trusted strategic partner who can help you design and implement the right software solutions to manage and grow your business successfully.

Amazing Business Results Offers:

Zoho apps customization and architecture for small to mid-size businesses
Zoho training sessions
Weekly interactive webinars to answer clients’ questions
Updates on Zoho’s new features and services
A YouTube channel with hundreds of videos related to Zoho and its features.

With Amazing Business Results as your Zoho consultant partner, you get the most out of Zoho and the confidence of working with someone who can answer all your questions and find solutions to your business problem.

Looking to automate your business and have the best CRM in the world? Searching for a partner to take you to the next level? Click on the button below and connect with us today!